Main Responsibilities

• Assisting the CEO and the Executive Team Members in the development and delivery of the Society’s many activities and projects to ensure all tasks are being completed within timelines, effectively and to high standards
• Supporting the Conferences and Events Manager in the development and running of an extensive programme of network events and workshops, and the Society’s annual conference
• Promoting the Society and its events on social media platforms including LinkedIn, Bluesky, and X
• Scheduling meetings, organising papers, and some note/minute taking, as required
• Ensuring all actions are recorded and completed following Meetings of the Board of Trustees and standing committee and working group meetings.
• Developing an understanding of the Society’s CRM (Customer Relationship Management) systems and managing related data.
• Ensuring the SRHE website is kept up to date, in liaison with other team members
• Providing quality customer service for members and external contacts

Qualifications, skills and experience

You will need to demonstrate that you possess the following qualifications, skills and experience:

• Demonstrable experience in a team support role or an administrative assistant role
• Excellent organisation and administration skills
• Excellent written and verbal communication skills
• Good numeracy skills
• Excellent knowledge/application of office IT systems (Microsoft Office: Word, Outlook, PowerPoint, and Excel)
• Familiarity with website maintenance and basic website management
• Managing, maintaining and manipulating databases
• Preferred education is to undergraduate level with an interest in higher education provision